CRO
trustify
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& FAQs
Quick answers to the most common questions about the platform, pricing, scanner, and reports.
General & Account
What is CROtrustify?
Do I need to install a Shopify app?
Are admin credentials required?
Will the scan slow down my store?
Does it work with any Shopify theme?
How often should I audit my store?
Can CROtrustify scan password-protected or unpublished stores?
Billing & Pricing
Is CROtrustify really free?
What is included in the free scan vs. a Pro report?
What plans are available?
Can I cancel anytime?
Is there a satisfaction guarantee?
How does Competitor Benchmarking work?
What is the Conversion Impact Estimator?
Scanner & Reports
How long does a full scan take?
What happens after the scan is complete?
What powers the 25+ Heuristic Engine?
Can I monitor multiple stores?
Does CROtrustify replace Hotjar or GA4?
What Shopify-specific trust signals do you check?
Can I re-scan my store after making fixes?
How do I interpret my Trust Score?